Privacy Policy

This policy describes how UUCommerce collects, uses, and protects personal information. Some services may be provided by or through program partners and may involve additional privacy notices.

Introduction

UUCommerce, a brand operated by HYPERCIEVE PTE. LTD., processes personal information responsibly and in accordance with applicable privacy and data protection requirements. This policy describes how we collect, use, and protect your information. Some services may be provided by or through program partners and may involve additional privacy notices.

Data We Collect

We collect the following categories of information:

  • Identity information — name, address, date of birth.
  • Business information — company name, registration, role.
  • Financial information — transaction data, card usage.
  • Technical information — IP address, browser type, device data.
  • Communication records — support interactions and correspondence.

Collection occurs through account creation, service usage, and support interactions.

How We Use Data

We use your information to:

  • Provide and improve our services.
  • Process transactions and manage accounts.
  • Comply with applicable legal and regulatory obligations.
  • Prevent fraud and unauthorized activity.
  • Communicate about your account and services.
  • Analyze usage patterns to improve our platform.

How We Share Data

We may share information with:

  • Card issuing partners and payment networks as required for service delivery.
  • Regulatory authorities when required by applicable law.
  • Service providers who assist our operations under confidentiality agreements.
  • As otherwise required by applicable law or regulation.

Security

We employ industry-standard technical and organizational measures to protect your information. No system is completely secure, and we cannot guarantee absolute security of all data.

Retention

We retain personal information for as long as necessary to provide services and comply with applicable legal obligations, typically for a period of five years after the business relationship ends, or longer if required by applicable regulation.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, or port your personal information. Contact support@uucommerce.site to exercise these rights.

Cookies

We use cookies for authentication, preferences, and analytics. See our Cookie Policy for details on types used and how to manage preferences.

Contact

For privacy inquiries, email support@uucommerce.site. UUCommerce is a brand operated by HYPERCIEVE PTE. LTD., incorporated in Singapore.